Chautauqua Institution

  • F&B: Shift Supervisor (Plaza Market)

    Job Locations US-NY-Chautauqua
    Posted Date 3 weeks ago(7/5/2019 12:43 PM)
    # of Openings
    Food & Bev: Restaurant
  • Overview

    The pre-eminent expression of lifelong learning in the United States, Chautauqua Institution comes alive each summer with a unique mix of fine and performing arts, lectures, interfaith worship and programs, and recreational activities. Over the course of nine weeks, more than 100,000 people visit Chautauqua and participate in programs, classes and community events for all ages — all within the beautiful setting of a historic lakeside village. As a community, we celebrate, encourage and study the arts and treat them as integral to all of learning, and we convene the critical conversations of the day to advance understanding through civil dialogue.


    The Plazas Market Supervisor is responsible for the overall operation of the Plaza Market.


    • Preseason:
      • Assists with recruiting and training of Cashiers
      • Assists with programming and operation of POS systems
      • Assists with other various aspects of pre-season planning and preparation
    • In Season:
      • Must possess excellent guest relations skills:
      • Develop guest relations
      • Recognizing guest issues
      • Ability to troubleshoot and recover guests
    • Responsible for financial performance:
      • cash handling
      • inventory controls (waste, shrink)
      • ordering/receiving/pars
      • meeting or exceeding operational budget expectations
    • Team:
      • Assists with Scheduling Cashiers
      • Oversees standards of operation
    • Must:
      • Be able to attend orientation and all subsequent training
      • Follow all company policies
      • Possess superior leadership skills
      • Possess superior teamwork skills
      • Possess positive attitude through speech and body language
      • uphold uniform policy, personal hygiene, and grooming standards in a professional manner.
      • Embrace and reflect the company culture and values as stated in the Culture/Mission Statement to reach each common goal
      • Perform all other duties as assigned.


    • 2-3 years prior experience in retail
    • 1 year experience in a leadership position


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