Chautauqua Institution

  • HOTEL: Front Desk Intern (Athenaeum)

    Job Locations US-NY-Chautauqua
    Posted Date 3 months ago(1/15/2019 4:26 PM)
    ID
    2019-2567
    # of Openings
    1
    Category
    Hotel: Front Desk & Reservations
  • Overview

    The pre-eminent expression of lifelong learning in the United States, Chautauqua Institution comes alive each summer with a unique mix of fine and performing arts, lectures, interfaith worship and programs, and recreational activities. Over the course of nine weeks, more than 100,000 people visit Chautauqua and participate in programs, classes and community events for all ages — all within the beautiful setting of a historic lakeside village. As a community, we celebrate, encourage and study the arts and treat them as integral to all of learning, and we convene the critical conversations of the day to advance understanding through civil dialogue.

    Responsibilities

    Each year the Athenaeum Front Desk takes on one intern to work under the Front Office Managers. This intern will perform the duties of a guest service agent but have additional opportunities within the hotel. Interns work with the Front Office Managers and General Manager to learn managerial functions in the hotel and are given the opportunity to work in other departments for limited amounts of time to gain an operational experience in a full service hotel. Functions and hours of the internship are variable based on course requirements.

     

    Essential duties and responsibilities include the following:

     

    • Checks in/out guests
    • Settles guest billing
    • Reservations
    • Provides information about Chautauqua and the Hotel
    • Prints gate, theater and opera tickets for in house guests
    • Responsible for cash drawer and daily reconciliation
    • Communicates effectively with all departments in the hotel to take care of guest needs
    • To provide an excellent stay experience to hotel guests and completing the tasks of a guest service agent.
    • Additional responsibilities vary by program.

    Qualifications

    • College Junior or Senior majoring in hospitality
    • Must be 18+ on or before 4/30/19

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