Chautauqua Institution

  • HOTEL: Assistant Bell Captain (Athenaeum)

    Job Locations US-NY-Chautauqua
    Posted Date 3 months ago(1/15/2019 4:23 PM)
    ID
    2019-2566
    # of Openings
    1
    Category
    Hotel: Bellstaff/Concierge
  • Overview

    The pre-eminent expression of lifelong learning in the United States, Chautauqua Institution comes alive each summer with a unique mix of fine and performing arts, lectures, interfaith worship and programs, and recreational activities. Over the course of nine weeks, more than 100,000 people visit Chautauqua and participate in programs, classes and community events for all ages — all within the beautiful setting of a historic lakeside village. As a community, we celebrate, encourage and study the arts and treat them as integral to all of learning, and we convene the critical conversations of the day to advance understanding through civil dialogue.

    Responsibilities

    The Assistant Bell Captain is a key role at the Athenaeum as they set the tone for guests' arrival and departure from the hotel. The Assistant Bell Captain is responsible for the coordination of bell staff while the Bell Captain is away,as well as making sure guests are greeted and their needs are responded to in a timely matter.

     

    Essential duties and responsibilities include the following:

     

    • Assists in training of bell staff with the Bell Captain
    • Ensures valet procedures and tracking procedures
    • Monitors the front circle and any entrances to the hotel to move traffic as efficiently as possible
    • Ensures bell staff are punched in/out correctly
    • Maintains a high standard of guest interaction and encourages department to follow suit
    • Ensures all bell staff are wearing the proper uniform and shoes

    Qualifications

    • Previous Hotel Experience
    • Supervisory/Managerial Experience
    • Valid NYS driver's license
    • Must be 18+ on or before 4/30/19

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