Chautauqua Institution

  • Bookstore Customer Service Associate

    Posted Date 9 months ago(9 months ago)
    # of Openings
  • Overview


    The Bookstore is at the heart of the Institution, located in the historic Post Office Building on picturesque Bestor Plaza, and is consistently a hive of activity throughout the Chautauqua season.  The Bookstore carries merchandise that is tailored to the needs of Chatauquans whether they visit the Institution for a day or stay for the entire season.   We carry a wide array of books about Chautauqua history and community, books authored by Chautauqua speakers and CLSC presenters, books for Special Studies classes, current New York Times Best Sellers and a solid collection of general interest titles.  We also are the number one place to shop for Chautauqua-imprinted clothing and gifts.  There is also a great assortment of tasteful gifts, educational and fun children's toys, puzzles and games, greeting cards, and sundries.  We carry a wide variety of art supplies for adults and kids alike. 


    Customer Service Associates in the Bookstore will help patrons find and purchase merchandise that is appropriate to their needs and that will make their visit to Chautauqua more memorable.  Our associates will be reliable, knowledgable, courteous, and attentive in their interactions with customers and co-workers.  One of the payoffs of working at Chautauqua is the chance to meet a number of interesting people who come to visit from all over the world, and practically everyone of them comes to the Bookstore at some point.


    Being reliable and prompt regarding posted scheduling

    Greeting customers upon their entering the Bookstore

    Helping customers who may need assistance in finding particular merchandise - books, gifts, clothing, etc.

    Handling money and operating a computerized cash register

    Basic store maintenance - cleaning (dusting, sweeping, mopping, vacuuming, restroom cleaning, trash removal)


    Demonstrated reliability

    Average or above academic ability - especially in math

    Customer Service oriented employees with outgoing personal skills

    Ability to handle a sometimes very fast-paced working environment

    Ability to stay focused and on task despite repeated interruption

    Ability to work a flexible schedule and some weekend hours


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